Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with us.

Order Processing

  • Orders are processed within 1–3 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • During high order volume, processing may take a little longer.

Shipping Time

Estimated delivery times:

  • Domestic: 3–7 business days
  • International: 7–20 business days

Delivery time depends on the destination and the shipping carrier.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Free shipping may be available during promotions or for qualifying orders.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email.

Delays

Unexpected delays caused by weather, customs, holidays, or carrier issues may occur. We appreciate your patience.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery.

Store Policy

Store Policy

Returns

We accept returns within 30 days of receiving your order.

Items must be:

  • Unused
  • In original packaging
  • In resalable condition

Non-returnable Items

  • Personalized products
  • Gift cards
  • Clearance items
  • Digital products

Refunds

After we receive and inspect your return, we'll notify you regarding approval.

Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

We only replace defective or damaged items.

Cancellations

Orders can only be cancelled before they have been shipped.

Contact Us

If you have any questions, please contact our support team via email.

Privacy Policy

  • We collect your name, address, phone number, and email only to process orders.
  • Payment information is processed securely by our payment providers.
  • We never sell your personal information.
  • Cookies may be used to improve your shopping experience.

Terms of Service

  • By using this website, you agree to our policies.
  • Prices may change without notice.
  • We reserve the right to refuse or cancel orders suspected of fraud.
  • All website content belongs to our store and may not be copied without permission.